Dental Practice AI Readiness Scorecard

1After-hours enquiries are captured and followed up the next morning.

2Patients can book or register interest at night without waiting for opening hours.

3Patients can cancel and reschedule without calling reception.

4Cancellation gaps are offered to waitlisted patients before manual calls are needed.

5Overdue patients receive automated reminders without manual list runs.

6Lapsed 12+ month patients are targeted with reactivation outreach.

7Treatment plans get plain-language follow-up with cost and payment options.

8Unbooked treatment plans are followed up within a week.

9Reception handles call volumes without frequent missed calls.

10Routine admin does not distract reception from in-person patients.

11Anxious or first-time patients get clear pre-visit information.

12Patients can ask questions between appointments without phone-only dependency.